| Refund Policy? We have good news and bad news! |
| | First the good news: |
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We can offer a full refund for certain situations.
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If you cancel 24 hours in advance of the rental date.(we can reschedule another date, if you prefer).
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If we are unable to deliver due to adverse weather conditions such as (but not limited to) heavy snow/ice or high winds.
We will make every effort to deliver as long as our safety is not compromised.
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| | Now the bad news: |
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No Refunds will be given for circumstances that prevent us from setting up the display that are out of our control such as:
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If we are given the wrong address or bad directions and are unable to reach you.
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If the community is gated and security personnel is doing their job and will not let us in.
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If we are unable to set up the display due to a loose dog or other animal that may make us feel threatened
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If we are caught in the act of setting up. (Please know that we make every effort to be in stealth mode and not be caught).
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If the home owner stops us from setting up the display.
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If the recipient requests us to remove the display early.
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| | MORE PESKY POLICIES: |
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For safety’s sake, please do not allow children, or adults for that matter, to play on or around the displays.
Our display items WILL NOT safely support the weight of a child or adult leaning, sitting, or playing on it.
We do however, encourage the taking of pictures!!
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We will not do rude, suggestive displays. Please don’t ask us to. This is good clean fun and we like to keep it that way.
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| | MISSING ITEM FEES: |
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In the event any items are missing, damaged or kept as souvenirs, the following fees will apply:
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$ 6.00 per missing flamingo, smiley, hearts, balloons, etc. |
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$15.00 per missing tombstone
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$10.00 per missing buzzard, frog, or any printed coroplast sign. |
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These fees will be charged to your credit card after your return date. |
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